bd346's Privacy Policy

1 Introduction & Scope

bd346 ("we", "us", or "the platform") operates a safe and reliable online gaming service for players in Bangladesh. This Privacy Policy ("Policy") applies to bd346's website, mobile interface, and all related services.

By using our services, you are considered to have agreed to the terms described in this Policy. If you disagree with any part of this Policy, please refrain from using our services and contact us at [email protected].

2 Information We Collect

bd346 collects only the information necessary to provide services, protect accounts, and meet regulatory obligations.

2.1 Registration & Identity Information

• Full name (in Bengali or English)
• Date of birth (for age verification — only users aged 21 or above are approved for an account)
• Mobile number and email address
• Password (stored as an encrypted hash — never in plain text)

2.2 Financial & Transaction Information

• bKash, Nagad, Rocket, and Upay account numbers (partial, masked for security)
• Bank account details (where applicable)
• Deposit and withdrawal history
• Bonus usage and wagering activity

2.3 Gaming Activity Information

• Play history, bet amounts, and results
• Preferred game categories and session duration
• Responsible gaming self-exclusion or limit-setting requests

2.4 Technical & Device Information

• IP address and device type
• Browser type and operating system
• Cookie and session data (see Section 8 for details)
• Site access times and page navigation patterns

3 Purpose of Data Collection

bd346 uses collected information for the following legitimate purposes:

3.1 Service Operations

• Account creation, verification, and management
• Processing deposits and withdrawals
• Providing bonuses and promotional offers
• Ensuring the quality of gaming services

3.2 Security & Fraud Prevention

• Detecting unauthorized access to accounts
• Monitoring suspicious financial activity
• Preventing multiple accounts or bonus abuse

3.3 Responsible Gaming

• Implementing spending limits and self-exclusion
• Identifying unusual gaming behavior and providing assistance
• Facilitating access to responsible gaming resources

3.4 Communication & Support

• Sending transaction confirmation messages
• Operating 24/7 live chat and email support
• Notifying users of important policy changes

4 Data Disclosure & Third Parties

bd346 does not under any circumstances sell, rent, or transfer your personal information to third parties for marketing purposes.

However, information may be shared in the following limited circumstances:

• Payment processors: bKash, Nagad, Rocket, Upay, and related banking partners receive only the information necessary to complete transactions.
• Technology service providers: Hosting, cybersecurity, and analytics providers process limited data under strict confidentiality agreements.
• Legal obligations: When required to comply with a lawful order or directive from a competent authority.
• Business transfers: In the event of any merger or acquisition, users will be notified in advance.

5 Data Security Measures

bd346 keeps your information secure by following the highest industry security standards. Our security framework includes:

5.1 Technical Protection

• 256-bit SSL encryption — on all data transfers
• Passwords stored using strong hashing algorithms
• Firewall and intrusion detection systems
• Regular security audits and vulnerability testing

5.2 Account Protection

• Two-factor authentication option
• Automatic alerts for suspicious login attempts
• Automatic logout for inactive sessions
• Temporary account lock after failed login attempts

5.3 Staff & Procedural Security

• Only authorized staff have access to personal data
• Regular staff training and privacy awareness programs
• A process for notifying users within a defined timeframe in the event of a data breach

6 Data Retention Period

bd346 retains your personal information only for as long as necessary. The retention period depends on the type and purpose of the data:

• Active accounts: For the entire duration the account remains active.
• Closed accounts: Financial transaction data is generally retained for up to 5 years — for audit and legal purposes.
• Technical logs: Up to 12 months.
• Support communications: Up to 2 years from the last contact.
• Gaming history: For a defined period as required for responsible gaming and audit purposes.

After the defined period, data is securely deleted or anonymized in a way that prevents individual identification.

7 User Rights

bd346 provides its users with the following rights over their own data:

7.1 Right of Access

You may request a copy of your personal information stored with us at any time. Upon receiving the request, bd346 will provide the information within a reasonable time.

7.2 Right to Rectification

If information stored in your profile is incorrect or incomplete, you may request a correction. This can be done directly from the account dashboard or through support.

7.3 Right to Erasure

You may request closure of your account and deletion of your personal data. Please note — financial transaction data may need to be retained for a defined period due to legal and audit obligations.

7.4 Right to Object to Processing

You have the right to opt out of marketing communications or certain types of profiling. Let the support team know and we will act accordingly.

8 Cookies & Tracking Technologies

bd346 uses cookies and similar technologies to improve service quality and ensure security.

8.1 Essential Cookies

These cookies are essential for protecting login sessions, preventing fraud, and operating core website functions. Disabling them may prevent the service from working correctly.

8.2 Functional Cookies

These cookies are used to remember your language preference, session duration, and gaming preferences, which improves the user experience.

8.3 Analytics Cookies

Used to analyze site traffic, popular pages, and user behavior — this data is anonymized and used to improve the service.

You can control or delete cookies through your browser settings. However, disabling all cookies may affect some site functions.

9 Protection of Minors

bd346's services are for persons aged 21 or above only. We do not knowingly collect any information from minors.

Age is verified at the time of registration. If we are informed that information from a person under 21 has been collected for any reason, we will immediately suspend that account and delete the relevant data.

If you believe a minor is using our platform, please notify us immediately at [email protected].

10 International Data Transfers

bd346 primarily serves users in Bangladesh. Some technology infrastructure may be located in various parts of the world. Regardless of where data is processed, bd346 ensures the same high standard of privacy protection.

For international data transfers, we use contractual safeguards that maintain the standards described in this Policy.

11 Policy Changes & Updates

bd346 reserves the right to review and update this Privacy Policy from time to time. Changes will be published on this page.

For changes that significantly affect user rights, registered users will be notified by email in advance. Continued use of the service after changes are made will be considered acceptance of the new policy.

12 Contact & Complaints

Contact us to ask any questions, raise concerns, or submit a complaint regarding this Privacy Policy:

bd346 takes all privacy-related complaints seriously and works to resolve them as promptly as possible.